baji55 Privacy Policy
Your personal information is invaluable to us. This policy describes in detail how baji55 collects, stores, and keeps your information secure.
Table of Contents
- Introduction and Definitions
- Types of Information Collected
- How Information Is Collected
- Purpose of Using Information
- Sharing Information with Third Parties
- Cookies and Tracking Technologies
- Data Security Measures
- Data Retention Period
- Your Rights
- Protection of Minors
- Policy Changes
- Contact
Introduction and Definitions
This privacy policy ("Policy") applies to all individuals ("User" or "you") who use the services provided through the baji55 platform. baji55 ("we", "our", "Platform") operates an online betting and casino service for players in Bangladesh.
The main purpose of this policy is to clearly inform you of what types of information baji55 collects about you, why it is collected, and how that information is managed and kept secure. By using our platform, you are considered to have read, understood, and consented to all the terms of this privacy policy.
Types of Information Collected
baji55 may collect and process the following types of information as needed to provide its services:
Identity Information
- Full name (Bengali or English)
- Date of birth
- National ID card or passport number
- Photo (for identity verification)
- Permanent and current address
Contact Information
- Mobile number
- Email address
- Alternative contact method
Financial Information
- bKash / Nagad / Rocket / Upay account number
- Transaction history
- Deposit and withdrawal details
- Visa / Mastercard card details (where applicable)
Usage Information
- Gaming history and betting records
- Login time and session information
- Device information (model, operating system)
- IP address and browser information
How Information Is Collected
baji55 primarily collects information in the following ways:
Information Provided Directly
Information you provide directly is collected at the time of account registration, during the identity verification (KYC) process, in deposit and withdrawal requests, when contacting customer support, and through participation in surveys or promotions.
Automatically Collected Information
While you use the platform, technical information, usage patterns, and transaction data are automatically collected through cookies, log files, web beacons, and similar technologies.
Information Received from Third Parties
We may receive certain information from payment providers such as bKash, Nagad, Rocket, and Upay, as well as from identity verification services and fraud prevention service providers.
Purpose of Using Information
baji55 uses collected information only for the following legitimate purposes:
Service Provision and Management
- Account creation and management
- Transaction processing and verification
- Ensuring gaming services
- Managing bonuses and promotions
Security and Compliance
- Identity verification (KYC)
- Prevention of fraud and money laundering
- Ensuring responsible gaming
- Age verification (confirming 21+)
Customer Support
- Handling complaints and resolving issues
- Live chat and email support
- Account-related notifications
Improvement and Analysis
- Improving platform performance
- Analyzing user experience
- Testing and introducing new features
Sharing Information with Third Parties
baji55 may share your information with third parties only in the following limited circumstances:
Payment Providers
Financial information necessary to complete transactions is shared with payment providers such as bKash, Nagad, Rocket, and Upay. These providers follow their own privacy policies.
Technology and Service Partners
The minimum information required to operate services is shared with game providers, software and infrastructure service providers. These partners are contractually bound to meet our privacy standards.
Legal Obligations
Information may be disclosed as required to comply with valid court orders, lawful requests from law enforcement agencies, or applicable legal obligations. In such cases, we always work within the bounds of the law to protect your rights.
Prevention of fraud and money laundering
Information may be shared with specialized agencies dedicated to detecting and preventing suspicious activity. This is carried out in the interest of all users.
Cookies and Tracking Technologies
The baji55 platform uses cookies and similar technologies to operate properly. Cookies are small text files stored in your browser.
Essential Cookies
These cookies are essential for the basic functionality of the platform, maintaining login sessions, and ensuring security. They cannot be disabled.
Analytics Cookies
These are used to understand how users interact with the platform and to improve the quality of service. They do not identify you personally.
Functionality Cookies
These are used to remember your preferred language, notification settings, and display preferences. They make your experience easier to use.
Cookie Controls
You can manage cookies from your browser settings. However, disabling essential cookies may cause some features of the platform to not work properly.
Data Security Measures
baji55 has implemented industry-standard technical and administrative measures to ensure the security of your information:
SSL Encryption
All data transmissions on the platform are secured by SSL (Secure Sockets Layer) encryption. The padlock icon in your browser's address bar confirms this security.
Data Storage Security
Your information is stored on secure servers. Sensitive data is kept in encrypted form and multiple layers of security measures are in place to prevent unauthorized access.
Staff Training and Access Controls
Only authorized staff can access your information. All staff are trained to comply with privacy rules and have signed confidentiality agreements.
Regular Security Reviews
Our data security measures are regularly reviewed and updated. Any security vulnerability identified is addressed immediately.
Data Retention Period
baji55 retains your information only for as long as necessary to provide services and meet legal obligations:
Active Account
All necessary information is retained to provide services for as long as the account remains active.
Closed Account
Even after an account is closed, financial transaction and identity verification information may be retained for a specified period in accordance with applicable legal requirements.
Automatic Deletion
Once the need for retention has ended, your information is securely deleted or converted into a form that cannot be reproduced.
Your Rights
As a user of the baji55 platform, you retain the following rights. To exercise these rights, please contact our support team:
Access
You may request to know what information we hold about you and to receive a copy of it.
Correction
You may request correction of any inaccurate or incomplete information stored about you.
Deletion
In certain circumstances, you may request that your information be deleted — however, this may be limited where legal obligations exist.
Processing Restrictions
In certain circumstances, you may request that the processing of your information be limited.
Portability
You may request to receive the information you have provided in a structured, machine-readable format.
Objection
You have the right to object to the use of your information for certain specific purposes.
Protection of Minors
Age Restriction
baji55 strictly does not provide services to anyone under the age of 21. Age verification is a mandatory step during registration. We do not knowingly collect or process any information from minors.
If a Minor's Information Is Received
If we become aware that a minor has used our platform or provided information, that account will be closed immediately and the associated information will be deleted appropriately.
Policy Changes
baji55 reserves the right to update this privacy policy from time to time. In the event of any significant changes, we will notify you in the following ways:
Notice of Changes
- Via a notification on the platform
- By sending a message to your registered email address
- By updating the "Last Updated" date at the top of this page
Use After Changes
If you continue to use the platform after a policy update, you will be considered to have consented to the revised policy. If you do not agree to the new policy, you have the right to close your account.
Contact & Complaints
If you have any questions, concerns, or complaints about this privacy policy, or if you wish to exercise your rights, contact baji55 through any of the following methods:
Direct Support
Related Policies
See the links below to read our other policies: